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FAQ
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What are your hours of business? |
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Rubidoux Community Services District office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. Telephone 951.684.7580 |
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What do I do if I have a Water District related emergency after hours. |
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Call our business telephone line at 951.684.7580. Follow the prompts and you will be connected with our after hours answer service. |
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Where are you located? |
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3590 Rubidoux Blvd. |
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How do I get to your office? |
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From the 60 Freeway, take the Rubidoux Blvd. exit and go south toward Mission Blvd. The office is on the corner of Arbuckle School Road and Rubidoux Blvd. |
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When is my bill due? |
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Depending on your billing cycle, your bill is due on either the 5th or 15th of every month. If you do not receive a bill prior to your due date, please contact our office at 951.684.7580 |
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Do you take credit card payments over the phone? |
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Yes, Mastercard and Visa only (we do not accept “checks” by phone). Debit cards are welcome only if they have the Visa logo. You can call our office to make a payment between the hours of 8:00 AM and 5:00 PM Monday through Friday at 951.684.7580.
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Can I pay my bill through your Website? |
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Not at this time. We hope to make this feature available in the future. |
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Why do I have a late charge on my bill? |
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Your payment must be in our Office by the due date. The due date is at the top right corner of your monthly bill. When sending a check by mail, you should allow at least 5-7 business days in advance of the due date for delivery to our office.
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How much does RCSD charge for bank returned checks due to Non-Sufficient Funds (NSF) or other returned check reasons? |
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A $10.00 fee is charged to your account for each returned check. Effective January 1, 2008 the fee for returned checks will increase to $25.00. Restitution must then be made by cash.
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PH
951.684.7580 FAX 951.369.4061